IGI Certified Heart Cut Pink Lab Grown Diamond | Loose Stone for Engagement Ring

Shipping from India

Processing time

9-10 business days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

• Accepts Etsy gift cards

Returns & Exchanges

Returns & exchanges not accepted

But please contact me if you have problems with your order

I gladly accept cancellations

Request a cancellation within: 2 hours of purchase

Privacy policy

At diamondDora, We prioritize your privacy. This policy details the collection, use, and protection of your personal information. By making a purchase, you consent to the terms described herein.

1. Information Collection:

Personal Information: We collect personal details such as your name, email address, shipping address, and payment information when you place an order.
Order Information: We track your orders, including product details and transaction history.

2. Use of Information:

Order Processing: Your information is used to process orders, manage returns and exchanges, and provide customer support.

Communication: We use your contact details to communicate about your order status, promotional offers (if you opted in), and updates to our policies.

Improvement: We analyze customer data to enhance our products and services.

3. Data Protection:

Security Measures: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.

Payment Security: Payment transactions are processed securely through trusted third-party payment processors.

4. Return & Exchange Policy:

Returns: We process returns within 7 days of delivery. Please provide product photos, pack the item in its original box, and confirm with us before returning. All returns must comply with our return policy. Unnoticed returns are the buyer's responsibility, with return shipping costs borne by the buyer.

Exchanges: Exchanges are offered in certain cases. Contact us for details.

After 7 Days: Issues reported beyond 7 days are eligible for repair only. Returns are not accepted beyond this period.

5. Custom Orders:

No Returns/Exchanges: Custom-designed or engraved items cannot be returned or exchanged but can be repaired or upgraded. Any modifications to standard items are considered custom orders.

Cancellation: Custom orders cannot be canceled once payment is made. Design changes after payment may incur additional charges. If we cancel, labor costs will be deducted from your refund.

6. Warranty & Repair Service:

Warranty: We offer a 90-day warranty on all jewelry purchases and limited lifetime service post-warranty.

Repairs: Available for a fee within the warranty period. Contact us for repair timelines and assistance.

7. Shipping Policy:

Tracking: A tracking number is provided upon shipment. Delays or issues after shipment are the buyer's and courier's responsibility.

Address Changes: Address changes post-shipping are not guaranteed; verify your address before shipment. Contact us for special shipping arrangements.

8. Semi-Mount Ring Specifications:

Customization: Specify stone measurements and share photos for customization. Stone shapes include various cuts. You are responsible for setting your own main stone.

Final Product: Photos of the final setup are provided for your approval. Issues from setting the main stone are not covered under our responsibility.

9. Confidentiality:

Data Sharing: We do not sell or share your personal information with third parties except for order processing and legal requirements.

10. Policy Changes:

Updates: We may update this policy occasionally. Changes will be posted on our website, and continued use signifies acceptance of the revised policy.

11. Contact Us:

For questions or concerns about our privacy practices, please contact us via Etsy’s messaging system.
Thank you.